Lively Cell Phones Frequently Asked Questions

These are the most frequently asked questions for Lively cell phones. If you are considering the purchase of a Lively phone and have questions that are not listed here, please call us at 888-666-0382.

The Lively Flip Phone

The Lively Flip phone was designed with seniors and others with little or no prior cell phone experience in mind. First, it is extremely intuitive and easy to use. A large, bright screen and big buttons with backlit keypad make dialing effortless, while an easy list-based menu makes navigation easy. A powerful speaker ensures conversations are loud and clear. The dedicated Urgent Response button on the keypad gives access to emergency help 24/7. Plus, calling and texting is faster and easier with Amazon Alexa.

Yes. The Lively Flip has a sharp color screen with an easy list-based menu and large buttons. In addition, clear, backlit keys with big numbers make it easy to use the phone in all lighting conditions.

The volume adjusts from low to super-high, and there’s a Speakerphone option that’s incredibly simple to activate with a press of the button clearly labeled Speaker. The volume can also be adjusted while you are on the call. The Lively Flip also is hearing aid compatible, with a M4/T4 rating.

Yes. Lively Flip phones also come with a Voice Dial feature. This feature makes it possible for you to dial your phone simply by saying the name of the contact that you would like to reach. Any contacts that you would like to use the Voice Dial feature with need to be programmed into your phone prior to using the feature. Operators based in the US are ready to help you program contacts into your phone if you are not familiar with this process. In addition, the Lively Flip features a built-in Speakerphone. By simply pressing the Speaker button, you’ll be able to carry on your entire conversation without even needing to hold the phone!

The Lively Flip phone weighs 4.7 ounces. When the phone is closed, the dimensions are: 4.3″ long x 2.2″ wide x 0.7″ deep. Your Lively Flip opens to be: 7.9″ long x 2.2″ wide x 0.5″ deep. It’s comfortable to hold and fits easily into a pocket or purse when not in use.

It uses a lithium ion rechargeable cell phone battery. A battery charger is included with every Lively Flip phone. Act now to receive a FREE car charger for your Lively Flip, too!

Most plans do not offer any sort of GPS tracking. To learn more about which plans offer this feature, call us today at 888-666-0382.

The Lively Smart

The Lively Smart was designed specifically with senior citizens and those with limited cell phone experience in mind. The menus are easy to read and super simple to navigate, just what a new cell phone user needs. The Lively Smart isn’t one of those “smartphones” that require a PhD to operate. Anyone can use it!

The volume adjusts from low to super-high, and there’s a speakerphone option that’s incredibly simple to activate. The volume can also be adjusted while you are on the call. The Lively Smart is also hearing aid compatible, with a M4/T4 rating.

The dimensions of the Lively Smart are: 6.25″ long x 2.93″ wide x 0.32″ deep, 6.22” screen. The Lively Smart phone weighs 5.6 ounces, and has a 5.5″ phone screen.

The Lively Smart uses a lithium-ion rechargeable cell phone battery. A battery charger is included with every Lively phone. Act now to receive a car charger too!

Lively Plans & Coverage

Yes. Both the Lively Flip and the Lively Smart are fully functional phones, able to connect both outgoing and incoming calls.

Lively cell phones are powered by the nation’s most reliable wireless network. Below is a map showing the coverage area.

Lively phone plans include both long-distance and roaming calls within the U.S., you don’t have to worry about additional charges. All minutes, both long distance and roaming will charge against your total monthly minutes, just like any other call. Lively phone plans, however, do not cover calls outside the domestic U.S., so calls to you from outside the domestic U.S., or calls that you make outside the domestic U.S., will have additional international calling rates.

No. All calls to 911 are free.

Yes, in most cases. You will need to contact your current carrier to start the transfer from your old carrier to Lively. Please call us if you need any help.

There are no additional fees to call our U.S.-based customer service. However, for calls to an operator in which a service is completed, $0.99/call and plan minutes will be deducted equal to the length of the call. The $0.99/call Personal Operator fee is waived with Ultimate Health & Safety Packages.



Call now to receive your FREE car charger for the Lively Smart or the Lively Flip - a $25 value!

888-666-0382